Gaming on mospely should always be fun. The moment it stops feeling that way, mospely has the tools, the team and the resources to help you take back control. This page covers everything you need to know about responsible gaming on mospely — from deposit limits and self-exclusion to recognising the early warning signs of problem gambling.
Every tool below is built into your mospely account and available for free. You do not need to contact support to use most of them — just log in and go to your account settings.
Set a daily, weekly or monthly deposit limit on your mospely account to keep your spending within a budget you are comfortable with. Limits take effect immediately when reduced. Increases require a 24-hour cooling-off period on mospely to give you time to reconsider.
Set a maximum session duration on mospely so the platform automatically reminds you when your time is up. Whether you set 30 minutes or 3 hours, mospely will alert you when your session limit is reached so you can step away and take a break.
Define the maximum amount you are willing to lose in a given period on mospely. Once your loss limit is reached, mospely will prevent further play until the limit period resets. This tool is one of the most effective ways to stay in control of your gaming budget.
Enable regular reality check notifications on mospely. At your chosen interval — every 30, 60 or 90 minutes — mospely will show you a summary of how long you have been playing and how much you have spent. A simple but powerful reminder to stay grounded.
Need a short break from mospely? A cool-off period lets you pause your account for 24 hours, 7 days or 30 days. During a cool-off, you cannot log in or place bets on mospely. Your account and balance are safe and waiting when you return.
If you feel you need a longer break, mospely offers self-exclusion for 6 months, 1 year, 3 years or permanently. During self-exclusion, your mospely account is fully suspended and you will not receive any marketing communications from mospely.
Responsible gaming means enjoying online games and sports betting as a form of entertainment — not as a way to make money or escape from problems. At mospely, we believe that gaming should always be a choice, not a compulsion. When you play on mospely with a clear budget, a time limit and a relaxed mindset, it stays fun.
The reality is that a small number of players can develop unhealthy habits around gambling. Mospely takes this seriously. That is why responsible gaming is not just a page on the mospely website — it is built into the platform itself, with practical tools that every player can access for free at any time.
The golden rule of responsible gaming on mospely: only ever play with money you can afford to lose, and never chase your losses. If a session is not going your way, the best move is always to stop and come back another time.
Mospely is committed to providing a safe, fair and transparent gaming environment for every player in Bangladesh. Our responsible gaming commitment covers the following areas:
Mospely will never pressure you to increase your limits, remove a cool-off period early or reverse a self-exclusion. Any request to do so will be declined by the mospely support team.
Problem gambling can develop gradually. Many players do not realise there is an issue until it has already affected their finances, relationships or mental health. Mospely encourages all players to regularly check in with themselves. Here are some warning signs that your gaming on mospely — or anywhere else — may be becoming a problem:
If you recognise two or more of these signs in yourself, please reach out to the mospely support team or use the self-exclusion tool in your account settings. You are not alone, and help is available.
Answer these questions honestly. If you answer "yes" to three or more, mospely strongly recommends using the responsible gaming tools in your account or speaking to the support team.
This quiz is for self-reflection only. It is not a clinical diagnosis. If your answers concern you, please contact the mospely support team at [email protected] — we are here to help, not to judge.
Setting responsible gaming limits on mospely takes less than a minute. Follow these steps to put the right guardrails in place for your account:
Visit mospely.net or open the mospely app and log in with your registered email and password.
Click on your profile icon in the top right corner of the mospely platform and select "Account Settings" from the dropdown menu.
In the account settings menu, find the "Responsible Gaming" section. This is where all mospely limit tools are located.
Select from deposit limits, loss limits, session time limits or reality check intervals. Enter your preferred amount or duration and confirm.
Your new limit is applied immediately on mospely. You will receive a confirmation email. Remember: reducing a limit takes effect right away, but increasing one requires a 24-hour review period.
Self-exclusion is the most powerful responsible gaming tool available on mospely. When you self-exclude, your account is fully suspended for the duration you choose. You will not be able to log in, deposit or place bets on mospely during this period.
Mospely offers the following self-exclusion periods:
To self-exclude, go to Account Settings → Responsible Gaming → Self-Exclusion on mospely, or contact the support team directly at [email protected]. Self-exclusion requests are processed within 24 hours. Any balance remaining in your account at the time of self-exclusion will be returned to you.
Once a self-exclusion is active on mospely, it cannot be shortened or reversed before the chosen period ends. This is intentional — it is there to protect you.
Mospely is strictly an 18+ platform. We verify the age of every player during the registration process and conduct additional checks when processing withdrawals. If mospely discovers that a player is under 18, the account is closed immediately and all funds are handled in accordance with our Terms and Conditions.
If you share a device with younger family members, mospely recommends the following steps to prevent underage access:
Most mospely players enjoy gaming without any issues. These practical tips will help you keep it that way:
The best mospely sessions are the ones where you play within your means, enjoy the games for what they are and walk away feeling good — win or lose.
If you are concerned about your gaming habits — or those of someone you care about — please do not hesitate to reach out. The mospely support team is available 24 hours a day, 7 days a week and is trained to handle responsible gaming conversations with care and confidentiality.
You can contact the mospely responsible gaming team through the following channels:
All responsible gaming conversations with the mospely team are treated with complete confidentiality. Reaching out for help will never result in your account being penalised or closed without your consent.
You took the time to read this page — that already shows you care about gaming responsibly. Mospely is proud to support every player in Bangladesh who wants to keep gaming fun, safe and in control.
Join thousands of players in Bangladesh who enjoy mospely responsibly every day. Set your limits before your first deposit and keep gaming fun. Your wellbeing always comes first on mospely.
18+ only. Gambling involves risk. Please play responsibly on mospely. Full terms apply.