Mospely Terms and Conditions – Know Your Rights Before You Play

By accessing or using the mospely platform — whether through the website at mospely.net, the mospely mobile app or any other mospely service — you confirm that you have read, understood and agreed to these terms and conditions in full. If you do not agree with any part of these terms, you must not use mospely.

These terms form a legally binding agreement between you and mospely. They apply to all activities on the mospely platform, including account registration, deposits, withdrawals, gameplay, bonus participation and any communication with the mospely support team.

To register and use a mospely account, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gaming under the laws applicable to you.
• You must not be a resident of any jurisdiction where online gaming is prohibited.
• You must not be a current employee, contractor or close family member of a mospely employee.
• You must not have a previously closed or suspended mospely account unless mospely has explicitly reinstated your access.

Mospely reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, mospely may suspend or permanently close your account and withhold any pending withdrawals pending investigation.

Each person may hold only one mospely account. Duplicate accounts are not permitted under any circumstances. If mospely detects multiple accounts registered to the same person — identified by name, address, payment method, device or IP address — all duplicate accounts will be closed and any balances may be forfeited.

When registering on mospely, you must provide accurate and complete information including your full legal name, date of birth, email address and mobile number. You are responsible for keeping this information up to date. Mospely may request supporting documents to verify the information you have provided at any time.

• Registration on mospely is free. No fee is charged to open an account.
• You must use your own payment methods. Accounts funded by third-party payment methods may be suspended.
• Mospely accounts are personal and non-transferable. You may not sell, transfer or allow another person to use your mospely account.
• You must keep your login credentials confidential. Mospely is not liable for losses resulting from unauthorised access caused by your failure to secure your credentials.

All deposits on mospely are processed in Bangladeshi Taka (BDT). Mospely supports the following payment methods for deposits: bKash, Nagad, Rocket, VISA and Mastercard. Deposits are credited to your mospely account instantly in most cases.

Mospely does not charge any fees on deposits. However, your payment provider may apply their own transaction charges, which are outside mospely's control. You are responsible for checking your payment provider's fee schedule before making a deposit on mospely.

• Minimum deposit amounts vary by payment method. Current minimums are displayed on the mospely deposit page.
• Deposits must come from a payment method registered in your own name. Third-party deposits are not accepted on mospely.
• Mospely reserves the right to request proof of payment method ownership before processing a withdrawal.
• Deposits made in error cannot always be reversed. Contact the mospely support team immediately if you believe a deposit was made in error.

Withdrawals from your mospely account are processed to the same payment method used for your most recent deposit, subject to verification requirements. Mospely processes withdrawal requests within minutes for bKash, Nagad and Rocket. Card withdrawals may take longer depending on your card issuer.

Before your first withdrawal, mospely may require you to complete identity verification (KYC). This typically involves submitting a copy of a government-issued ID and proof of your payment method. Mospely will notify you of any documents required and will process your withdrawal as soon as verification is complete.

• Minimum withdrawal amounts are displayed on the mospely withdrawal page.
• Mospely does not charge withdrawal fees. Any charges applied by your payment provider are outside mospely's control.
• Withdrawals of bonus funds are subject to the wagering requirements described in Section 6.
• Mospely reserves the right to delay or decline a withdrawal if fraud, money laundering or bonus abuse is suspected.
• Withdrawals will only be processed to payment methods registered in your own name.

Mospely offers bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are published alongside each offer. The general bonus terms below apply to all mospely promotions unless a specific promotion states otherwise.

• Bonus funds must be wagered a specified number of times (the wagering requirement) before they can be withdrawn from mospely.
• Wagering requirements are calculated on bonus funds only, unless the promotion specifies otherwise.
• Not all games on mospely contribute equally to wagering requirements. Contribution percentages are listed in the individual promotion terms.
• Bonuses are valid for a limited time. Unused bonus funds and any winnings generated from them will be removed from your mospely account when the bonus expires.
• Only one bonus may be active on your mospely account at a time unless a promotion explicitly states otherwise.
• Mospely reserves the right to cancel any bonus if it believes the bonus is being abused or if the terms of the promotion have been violated.

All games available on mospely use certified random number generators (RNGs) that have been independently tested and verified. The return-to-player (RTP) rates for all games are published and available to players on mospely. Game outcomes are determined entirely by the certified RNG and cannot be influenced by mospely or any player.

Each game on mospely has its own specific rules, which are accessible from within the game interface. Players are responsible for understanding the rules of any game before placing a bet on mospely. Mospely is not liable for losses resulting from a player's misunderstanding of game rules.

• In the event of a technical fault during a game, the round will be voided and any stake returned to your mospely account.
• If a game result is displayed incorrectly due to a software error, the correct result as recorded by the mospely server will stand.
• Mospely reserves the right to void bets placed at incorrect odds or on games affected by a technical error.

You are solely responsible for maintaining the security of your mospely account. This includes keeping your password confidential, not sharing your login details with anyone and logging out of your mospely account when using a shared or public device.

• Mospely will never ask for your password via email, live chat or any other channel.
• If you suspect that your mospely account has been accessed without your authorisation, contact the support team immediately to have your account secured.
• Mospely recommends enabling two-factor authentication (2FA) on your account for additional security.
• Mospely is not liable for losses resulting from unauthorised access to your account where you have failed to take reasonable steps to secure your login credentials.

The following activities are strictly prohibited on mospely. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances and may be reported to relevant authorities:

• Registering more than one account on mospely.
• Providing false or misleading information during registration or verification.
• Using automated software, bots or scripts to interact with mospely games or the platform.
• Exploiting software bugs, glitches or errors to gain an unfair advantage on mospely.
• Colluding with other players to manipulate game outcomes.
• Using mospely for money laundering or any other illegal financial activity.
• Attempting to reverse-engineer, copy or reproduce any part of the mospely platform.
• Abusing the mospely bonus system, including creating multiple accounts to claim bonuses multiple times.

Mospely is committed to promoting responsible gaming. The platform provides a range of tools to help players manage their gaming activity. These tools are available from your mospely account dashboard at any time and include deposit limits, loss limits, session time reminders and self-exclusion options.

If you believe that your gaming has become a problem, mospely encourages you to use the self-exclusion tool or contact the mospely responsible gaming team for confidential support. Mospely may also apply account restrictions proactively if the responsible gaming team identifies patterns of concern.

• Deposit and loss limits can be reduced immediately. Increases require a 24-hour cooling-off period on mospely.
• Self-exclusion periods range from 30 days to permanent closure. During self-exclusion, you will not be able to access your mospely account or receive promotional communications.
• Mospely will not reverse a self-exclusion during the selected period under any circumstances.

Mospely collects and processes personal data in accordance with its Privacy Policy. By registering on mospely, you consent to the collection and use of your personal data as described in the mospely Privacy Policy. Your data is used to operate your account, process transactions, verify your identity and comply with legal obligations.

Mospely does not sell your personal data to third parties. Data may be shared with payment processors, identity verification providers and regulatory authorities where required by law. For full details of how mospely handles your data, please read the Privacy Policy.

Mospely provides its platform on an "as is" basis. While mospely takes all reasonable steps to ensure the platform is available and functioning correctly, mospely does not guarantee uninterrupted access or error-free operation at all times.

• Mospely is not liable for losses resulting from platform downtime, technical faults or interruptions outside mospely's reasonable control.
• Mospely is not liable for losses resulting from a player's failure to understand game rules or bonus terms.
• Mospely's total liability to any player in connection with their use of the platform is limited to the amount deposited by that player in the 12 months preceding the claim.
• Nothing in these terms limits mospely's liability for fraud, gross negligence or any liability that cannot be excluded by law.

Mospely reserves the right to update or modify these terms and conditions at any time. When material changes are made, mospely will notify registered players via email or in-platform notification at least 7 days before the changes take effect. Continued use of mospely after the effective date of any changes constitutes acceptance of the revised terms.

If you do not agree with any changes to the mospely terms and conditions, you should stop using the platform and withdraw any remaining balance before the changes take effect. Contact the mospely support team if you need assistance with this process.

If you have any questions about these terms and conditions or about your mospely account, the support team is available 24 hours a day, 7 days a week. You can reach mospely support via live chat on the website or by email.